Allard Aluminium Products

Selling Performance Products for Over 60 Years

Helpneed some help? call us now on +44 (0) 1452 725666

Adding to Cart

Please wait while we update your cart...

Failed to Add to Cart

Successfully Added to Cart

Continue Shopping Continue to Checkout

Updating one moment please...

Returns

Returning Undamaged or Non-Defective Goods

IMPORTANT. As all Standards manufactured  to order, unless the product is defective, you will not be able to return any product.

We can only accept the return of items if they are faulty or were supplied in error.

PLEASE NOTE that, unless the product is defective, you will not be able to return any product that is not in its original packaging, i.e. unopened and with any seals or shrink-wrapping intact. Please also be aware that you
shall be responsible for any return delivery charges, and the risk of loss or damage to the goods that you are returning until they have been received by us. For your protection, we recommend that you use a recorded-delivery service when returning goods.

We can only refund delivery charges or accept the return of opened items if they are faulty or were supplied in error. Where we collect an item from you, we reserve the right to recover the costs of collection from you.

Returning Damaged, Defective or Incorrect Goods

Damaged Goods: If you have taken delivery of a package and it or the contents have been damaged in transit, you can return the item(s) to us within 7 working days of receipt for exchange.

Faulty Goods: You have the right to return any faulty goods within 14 days. Please keep all the supplied information that accompanies your item as this may be needed. 

EU Distance Selling

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days of receipt of the order for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover the products value. This cancellation policy does affect your rights when we are at fault for example, if goods are faulty or not as described.

Any goods returned should be in saleable condition.