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Delivery/Terms & Conditions
Ordering and Delivery
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection click on 'Checkout' and you will be asked for a few details that we need to complete the order.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping & Handling
All goods below 1.2 kilos sent via Royal Mail.
Standard 1st Class Recorded Service ( 1 to 3 working days )
Standard Air Mail Recorded to Western Europe ( 5 to 7 working days )
Standard Air Mail to the Rest of the World ( 7 - 10 working days )
All goods above 1.2 kilos, UK, Europe & Worldwide are despatched using UPS & DPD.
You must inform us within three working days of expected delivery of the goods if they are lost or damaged in transit so that we can correct the problem. Please quote your order number in all correspondence.
It is our aim to ensure we always have stock of items promoted on our website but occasionally we may run out of a product before we've had time to refresh our site. If for any reason we are unable to fulfil your order ( or a part of your order ) we will contact you with details of anticipated delivery date and an option to cancel your order if you would rather not wait.
For orders with an invoice address in the UK or European Union 20% VAT is added where applicable to the product. No VAT is added for orders with invoice address outside the UK or European Union.